The "VICHY Collagen Specialist 16 GIVEAWAY" (the "Giveaway") is organized by  COSMETIQUE ACTIVE INTERNATIONAL, a company incorporated under the laws of France, with a share capital of 18,630 Euros, with its registered office located in Vichy (03200) at 28 rue du President Wilson, and its administrative headquarters based in Levallois-Perret (92300) at 62 quai Charles Pasqua, registered in the Trade and Companies Register of Cusset under the number 350 760 559 (the "Organizer"), acting on behalf of its brand VICHY (the "Brand").

 

Before participating in the Giveaway, please read the Giveaway terms and conditions (the "T&Cs") carefully, as they govern your participation in the Giveaway.

 

By participating in the Giveaway, each participant (hereinafter referred to as the “Participant(s)”) unconditionally accepts and agrees to these T&Cs in their entirety. These T&Cs govern the relationship between the Organizer and any Participant.

 

This Giveaway is in no way sponsored, endorsed, administered by, or associated with Instagram. By entering, each Participant confirms they are releasing Instagram of any and all responsibility associated with this Giveaway. Participants acknowledge that they are providing their information to the Organizer and not to Instagram.

 

These T&Cs are available on the Brand's official Instagram account @vichylaboratoires via the link in bio throughout the duration of the Giveaway.

 

The Participant acknowledges that the Giveaway is strictly on a voluntary basis and free of charge.

 

ARTICLE 1. OVERVIEW OF THE GIVEAWAY

 

The Giveaway consists of a giveaway on the official Instagram account @vichylaboratoires and highlighting the Collagen Specialist 16 franchise of the Brand.

 

ARTICLE 2. ELIGIBILITY REQUIREMENTS

 

2.1. Who Can Participate? The Giveaway is open to all individuals who have reached the age of 18 or older in their country of residence.

If the Participant is a healthcare professional, they must ensure that their participation in the Giveaway and the potential receipt of a Prize comply with the ethical rules and professional codes of conduct applicable to their profession (e.g., 'Code de déontologie' or equivalent local regulations). The Organizer shall not be held liable for any breach of such rules by a Participant.

 

2.2. Geographical Scope. Participants must be legally resident in one of the following territories: EU, UK, Switzerland, Norway, USA and Canada. The Giveaway is void where prohibited or restricted by law. Residents of Canada, if selected, must first correctly answer a time-limited mathematical skill-testing question to be declared a Winner.

 

2.3. Compliance with Local Regulations. Each Participant must ensure that their participation does not violate any local laws applicable in their country.

 

2.4. No Entry Fee. Participation is entirely free of charge. No purchase, entry fee, or financial contribution is required to participate or win.

 

2.5. Exclusions. The following persons are excluded from participating:

• Employees of the Organizer, the L'Oréal Group, or any of its affiliates.
• Persons involved in the organization or management of the Giveaway (agencies, providers).
• Immediate family members (spouses, parents, children) of the aforementioned persons.

 

ARTICLE 3. ENTRY REQUIREMENTS

 

3.1. Entering the Giveaway. Participants must complete the following actions on the official Instagram account @vichylaboratoires:

• Like and save the post dedicated to the Giveaway;
• Follow the official Instagram account @vichylaboratoires; and
• Tag at least one (1) friend in the comments section of the Giveaway post.

 

3.2. Participation Modes. Participants may only compete individually using their own dedicated and personal Instagram account. Each Participant may only enter once; multiple entries via different accounts or excessive tagging are not permitted.

 

ARTICLE 4. GIVEAWAY PERIOD

 

4.1. Giveaway Duration. From May 10, 2026, to May 17, 2026.

 

4.2. Winners Announcement. Following the random draw on or after May 17, 2026, the Winners will be announced on the Brand official Instagram account @vichylaboratoires. Such announcement will notably take the form of a dedicated Instagram Story mentioning the Winners’ Instagram handle (username), which the Participant expressly acknowledges and accepts

The Organizer reserves the right, at its sole discretion, to modify, postpone, extend, or shorten the Giveaway Period or any specific phase of the Giveaway should circumstances so require, without any liability to the Participants.

 

ARTICLE 5. WINNER SELECTION

 

5.1. Random Draw. Three (3) winners (the “Winners”) will be selected randomly from among all eligible entries received during the Giveaway Period. The draw will be conducted via an internal random generator tool.

 

5.2. Number of Winners. There will be three (3) Winner for the entire Giveaway across all authorized Territories.

 

5.3. Disqualification. The Organizer is responsible for ensuring compliance with these T&Cs. The Organizer reserves the right to verify the identity of the Winners. Any inaccurate, false, or fraudulent information provided by a Participant shall result in immediate disqualification, even if discovered after a Prize has been awarded. In such cases, the Participant must immediately return any Prize already received. In the event of disqualification, the Organizer may select a new winner via a new random draw.

 

ARTICLE 6: NOTIFICATION

 

6.1. By accepting these T&Cs, Participant acknowledges and agrees that they will receive notifications and direct messages from the official @vichylaboratoires Instagram account related to the Giveaway.

 

6.2. Contacting the Winners. The selected Winners will be contacted by the Organizer via Instagram Direct Message (DM).

 

6.3. Confirmation Delay. Winners must respond to the Instagram DM within seventy-two (72) hours to confirm acceptance of the Prize and provide the necessary shipping details. If no response is received within this 72-hour period, Winners will be deemed to have forfeited the Prize, and the Organizer reserves the right to select a new winner via a random draw.

 

ARTICLE 7: PRIZES

 

7.1. Nature of Prize. The Winners globally receive 1 x Vichy Liftactiv Collagen Specialist 16 routine set, with an approximate retail value (RRP) of €205 (two hundred and four euros), including:

• 1 x Liftactiv Collagen Specialist 16 Bonding Serum (30ml) — RRP €40
• 1 x Liftactiv Collagen Specialist 16 Glow Boosting Gel (50ml) — RRP €30
• 1 x Liftactiv Collagen Specialist 16 Day Cream (50ml) — RRP €36
• 1 x Liftactiv Collagen Specialist 16 Night Cream (50ml) — RRP €36
• 1 x Liftactiv Collagen Specialist 16 Eye Serum (15ml) — RRP €32
• 1 x Liftactiv Collagen Specialist 16 Eye Cream (15ml) — RRP €30
• Vichy accessories (hair clips, under-eye patches, gua sha tool) — not available for purchase but worth approximately €5

 

7.3. Prize Substitution. The Organizer reserves the right, at its sole discretion, to substitute the Prize (or any part thereof) with a prize of equivalent or greater retail value, notably in the event of force majeure, stock unavailability, or any other circumstances that would make the delivery of the original Prize impossible or impractical. The Winners shall have no right to any additional compensation in the event of such substitution.

 

7.2. No Cash Value & No Exchange. The Prize is non-exchangeable, non-transferable, and non-refundable. Under no circumstances may the Prize be exchanged for its cash value, credit, or any other alternative compensation.

 

7.4. Prize Delivery. Shipping will be arranged by the Vichy Global team. Shipping costs, customs duties, and taxes will be covered by the Brand. The Organizer’s responsibility is strictly limited to the dispatch of the Prize to the address provided by the Winners. The Organizer’s records and those of its designated carrier shall serve as final and conclusive proof of the dispatch of the Prize. Consequently, the Organizer and the Brand shall not be held liable for any delay, loss, theft, or damage occurring during transport, nor for any failure to deliver due to incorrect or incomplete shipping details provided by the Winners. The Organizer shall have fulfilled its delivery obligation once the Prize has been handed over to the carrier or postal service.

 

7.5. Independence. The Prize does not constitute a remuneration for services and does not create any relationship of subordination between the Organizer and the Winners.

 

ARTICLE 8. INTELLECTUAL PROPERTY

 

The Giveaway, its concept, content, look-and-feel, logo, and all other graphic elements and organization are and shall remain the sole property of the Organizer.

 

ARTICLE 9. COMMUNICATION

 

Information regarding the Giveaway will be shared before, during, and following the Giveaway Period. The Instagram handle of the Winners may be used for communication purposes. The contents and modalities of this communication will be defined and validated by the Organizer’s Communication Team.

ARTICLE 10. DATA PROTECTION

 

All personal data collected in connection with the Giveaway (Instagram handle, and shipping details for the Winner) shall be processed by the Organizer for the purpose of managing the Giveaway and prize fulfilment. Organizer only retains personal data for as long as necessary for the purpose for which it is held, to meet your needs, or to comply with legal obligations.

To determine the data retention period of your data, Organizer uses the following criteria:

• Where a Participant participates in the Giveaway, Organizer keeps your personal data for the duration of the Giveaway and during the time needed to distribute the Prize. Personal data collected for prize fulfilment (shipping address) will be deleted once fulfilment is completed.
• When a Participant contacts the Organizer for an enquiry related to the Giveaway, Organizer keeps your personal data for the duration needed for the processing of Participant’s enquiry.

 

Pursuant to applicable laws and regulations relating to personal data, Participant shall have the right to access, oppose, correct, and delete any data related to the Participant.  Participant may exercise this right at any time upon notice, enclosing a copy of their ID, to the following e-mail address: [email protected]

 

Any Participants exercising their right to delete their data prior to the end of the Giveaway shall be deemed to have waived and withdrawn their participation.

 

To find out more about how the Organizer handles Participants' personal data and Participants' rights, please consult the Vichy Privacy Policy in the bio @vichylaboratoire account.

 

ARTICLE 11. LIMITATION OF LIABILITY & FORCE MAJEURE

 

11.1. Technical Liability. The Organizer and its service provider shall not be held liable for any technical malfunctions beyond their reasonable control, including:

• Network failures, internet outages, or telephone line malfunctions;
• Technical malfunctions, bugs, or errors occurring on the Instagram platform;
• Incompatibility of the Participant’s equipment or loss of data during transmission;
• Delays or loss caused by electronic or postal services. No indemnity shall be claimed for interruptions related to platform maintenance or security. The Organizer and service providers shall not be held liable except in cases where gross negligence is proven.

 

11.2. Prize Liability. The Organizer shall not be held liable for any incidents, damages, or consequences arising from the use or non-use of the Prize by the Winners. Each Participant is solely responsible for ensuring that their participation and the receipt of the Prize do not violate local laws in their country of residence.

 

11.3. Participation Risk. Participation is at the Participant’s own risk. Each Participant must take all necessary steps to protect their own data and software from viruses or hacking. The Participant undertakes to guarantee and indemnify the Organizer and the service provider against any liability resulting from the Participant's violation of applicable laws.

 

11.4. Force Majeure. The Organizer shall not be held liable for any delay or cancellation due to Force Majeure or unpredictable events beyond its control caused by a third-party. Force Majeure refers to any unpredictable and external event that makes the fulfillment of the Giveaway or the Prize impossible.

 

11.5. Product Safety & Ingredients. The Prize consists of cosmetic products. Each Participant acknowledges that they are solely responsible for reviewing the full list of ingredients displayed on the product packaging before any use or application. It is the Winner’s responsibility to ensure that the products are suitable for their skin type and that they have no known allergies or contraindications to any of the ingredients. The Organizer and the Brand shall not be held liable for any adverse reactions, allergies, or damages resulting from the use of the Prize, particularly if the Winner failed to perform this prior check or ignored a known medical condition or allergy.

 

11.6. Use of Instagram Platform. This Giveaway is in no way sponsored, endorsed, administered by, or associated with Instagram. By participating, each Participant: (i) grants Instagram a full release from any and all liability related to the Giveaway; (ii) acknowledges that any questions, comments, or complaints regarding the Giveaway must be directed to the Organizer and not to Instagram; and (iii) acknowledges that they are providing their information to the Organizer and not to Instagram.

 

ARTICLE 12. GENERAL PROVISION

 

12.1. Fraud & Unfair Conduct. Any attempt at fraud or non-compliance with these T&Cs shall result in the immediate and final disqualification of the Participant. This includes, but is not limited to, the use of multiple identities, the use of automated scripts/bots, or any attempt to alter the Giveaway results. If fraud is discovered after a Prize has been granted, the Organizer reserves the right to withdraw the title and demand the return of any Prize already granted.

 

12.2. Participant Behavior. Participants agree to refrain from sharing any content (e.g. comments, handles, tags) that is inaccurate, violent, xenophobic, hateful, or in violation of third-party rights or Instagram’s Community Guidelines. The Organizer reserves the right to delete any litigious content and to suspend access to any Participant failing to comply with these rules.

 

12.3. Costs. All costs related to participation (e.g., internet connection, documentation, translation) shall be borne exclusively by the Participant and will not be reimbursed by the Organizer.

 

12.4. Probative Value. Except in the case of manifest error, it is agreed that the data and information recorded by the Organizer’s, the Instagram platform, and/or the Service Provider’s computer systems shall have probative value (serve as evidence) in the event of a dispute.

 

12.5. Severability. If any provision or part-provision of these T&Cs is or becomes invalid, illegal or unenforceable, it shall be deemed severed by the T&Cs and shall not affect the validity and enforceability of the rest of these T&Cs.

 

ARTICLE 13. CLAIMS

 

Any claim or dispute relating to the Giveaway, the interpretation of these T&Cs, or the designation of Winners must be sent by registered email or mail with acknowledgement of receipt to the address provided below and must be received at the latest within thirty (30) days of the date at which the Winner has been announced.

 

Before any legal action, the Participant and the Organizer undertake to attempt an amicable resolution of the dispute.

 

No telephone or written enquiries regarding the interpretation of these rules or the list of Winners will be answered.

 

The dispute, questions and/or claims must be sent in English or French to:

• Email: [email protected]
• Postal Address: COSMETIQUE ACTIVE INTERNATIONA, Vichy DMI Team, 62 quai Charles Pasqua, in Levallois-Perret (92300), France

 

Upon receipt, a committee will meet, and a reply will be sent within one (1) month of receipt. Any decision of the committee shall be binding and final and no Participant shall have any further right to recourse or to appeal.

 

Article 14. Amendments to the T&Cs

 

The Organizer may amend these T&Cs, particularly as may be required for purposes of compliance with any new applicable legislation and/or regulation. Any amendment shall be reflected in these T&Cs and notified via the Brand's official Instagram account @vichylaboratoires.

 

The Organizer, at its sole discretion, may change in whole or in part the T&Cs, at any time without any requirement other than the publication of the updated T&Cs on the official link provided on the @vichylaboratoires Instagram account.

 

Participants are therefore advised to regularly consult the T&Cs.

 

ARTICLE 15. GOVERNING LAW AND JURISDICTION

 

These T&Cs are governed by French Law. This choice of law does not deprive Participants of the protection afforded to them by the mandatory provisions of the laws of their country of residence.

 

Any dispute that may arise in connection with this Giveaway shall be referred to the French courts of competent jurisdiction.

 

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